POSITION:  Bilingual Advocate

DIVISION/PROGRAM: Domestic Violence Services - Roots of Courage

QUALIFICATIONS:  Requires Bachelor’s Degree in Human Services field (or equivalent work experience) and one- year experience in Human Services field (two years preferred.) 
•    Knowledge of domestic violence and the impact on children, and child development.
•    Understanding and application of generational trauma and trauma informed care.
•    Must have strong computer skills.

POSITION SUMMARY:  Position will provide safety, structure, crisis intervention, advocacy, and non-therapeutic counseling for adult clients and children in a residential shelter.

RESPONSIBILITIES:

•    Regular and a reliable level of attendance is required.
•    Answers the 24- hour crisis line and provide safety planning, resources, and support while also screening for potential residents.
•    Provide individual, group, and family advocacy to bilingual and monolingual Spanish and English speaking clients.
•    Assist in the processing of client’s feelings, learning appropriate coping skills, and safety planning.
•    Maintain confidentiality of shelter, employees, and client information per Family Tree policies, state and federal laws protecting victims of domestic violence.
•    Complete and maintain documentation, log entries, data entry into CAFÉ, maintain case notes, statistics and other written information regarding client.
•    Provide information, referral, and advocacy to shelter clients and crisis call clients. 
•    Follow Family Tree child abuse reporting procedures as a mandated reporter.
•    Complete safety checks at the start of each shift and frequently throughout the shift.
•    Must aid in self- sufficiency planning by providing individual advocacy on domestic violence and case management, including safety plan and community referrals. 
•    Attend and participate in weekly staff meetings by presenting cases in staff meetings and offer input to other cases, including case coordination and case plan implementation. 
•    Be on a rotating weekly on call schedule with all other regular time staff.
•    Attend weekly supervision with Shelter Director to communicate needs and concerns as they arise. 
•    Must coordinate with other advocates including Shelter, Legal, Outreach along with other Family Tree staff in a cooperative manner that allows timely completion of work and to ensure smooth flow of work in programs/departments within the agency and the community. 

Physical Activities: 
•    This position requires visiting homes or apartments that may or may not be handicapped accessible.
•    Talking, hearing (ordinary conversation)
•    Seeing (read paperwork, computer work)
•    Manual dexterity sufficient to operate a computer, calculator and telephone.
•    Physically exert force of 10-15 lbs.

Email your resume and cover letter to hrjobs@thefamilytree.org to apply.