POSITION: Program Assistant

DIVISION/PROGRAM: Domestic Violence Services - Parenting Time Program

POSITION SUMMARY: This position is responsible for administrative needs of the Parenting Time Program.  Responsibilities include greeting clients, data entry, recording payments to client ledgers, and maintenance of client records/schedules. Assist with troubleshooting issues that may arise; such as late/early arrivals, cancellations, no-shows and child refusals. Provide daily summary of visits and exchanges. Provides administrative support to the Parenting Time Program Supervisor, Coordinators, Specialists, volunteers and interns. Supervise visits between parents and children as needed.

QUALIFICATIONS:  A minimum of a high school diploma or equivalent required.  One year office work/receptionist experience; proficient with Microsoft office; experience with multiple phone lines; experience with children; and basic bookkeeping skills required; Good oral and written communication skills.  Must be comfortable with confrontation and have strong conflict resolution / de-escalation skills; Must demonstrate a commitment to serving and working with all populations and people.

SCHEDULE:  One eight-hour weekday and one ten-hour weekend day = 18 hours.

Email your resume and cover letter to hrjobs@thefamilytree.org to apply.