Human Services & Social Work Internship

Key Responsibilities

  • Screen calls to the hotline to determine the need of the caller and then make appropriate referrals.

  • Research and update resources, for example compile a list of agencies that would donate school supplies.
  • Attend weekly team meetings, becoming a contributing member of the Housing and Family Services (HFS) team involved in making decisions that impact homeless people. 
  • Assist case managers with client’s day to day needs, which may include accompanying case managers on home visits.
  • Participate in training’s and tours of agencies as they are offered, for example training on domestic violence, co-occurring disorders such as mental illness and substance abuse and/or visiting other shelters and programs.
  • Perform various office duties and attend to donations.

Initial Impact

  • Family Tree HFS will have the necessary support to ensure effective crisis intervention.

Sustained Outcome

  • Human Services/Social Work Interns will demonstrate the value of effective volunteer engagement and attract additional volunteers that can help build Family Tree’s capacity.
  • This role will help HFS staff to fulfill strategic priorities.

Training & Support

  • We ask each volunteer to attend the following trainings led by Family Tree experts:
    Volunteer Orientation, Domestic Violence Symposium and Homelessness 101.
  • Human Services/Social Work interns will have additional training from staff.


Human Services/Social Work Interns are expected to be available for 6 months to 1 year.  The weekly commitment would include a minimum of 8 hours during weekday business hours (M-F, 9am-4:30pm).


  • Completion of volunteer orientation and approved background check.
  • Commitment to the mission, values and philosophy of Family Tree.
  • Able to work in chaotic environment - patience a must.
  • Willingness to learn and desire to assist people who are in crisis is essential.


  • Becoming part of a team in an employment situation.
  • Work experience to enhance the strength of your resume.
  • Becoming part of the Family Tree team, providing solutions for families in crisis to become safe, strong and self-reliant.
  • Hands on experience working in the human service field.
  • Enhancement of the skills of interviewing, crisis management, case management and knowledge base of resources in the Denver metro area.
  • Opportunity to participate and be active with a dynamic team of social service providers.
  • Work experience to enhance the strength of your resume.
  • On-going support, supervision and recognition.
  • Opportunity to be considered for employment with Family Tree.

Getting Started

  • If you are interested in this position, please send your resume and brief cover letter to Rebekah Hawthorne, Director of Volunteer Engagement at