Human Services & Social Work Internship

Key Responsibilities

  • Screen calls to the hotline to determine the need of the caller and then make appropriate referrals.

  • Research and update resources, for example compile a list of agencies that would donate school supplies.
  • Attend weekly team meetings, becoming a contributing member of the Housing and Family Services (HFS) team involved in making decisions that impact homeless people. 
  • Assist case managers with client’s day to day needs, which may include accompanying case managers on home visits.
  • Participate in training’s and tours of agencies as they are offered, for example training on domestic violence, co-occurring disorders such as mental illness and substance abuse and/or visiting other shelters and programs.
  • Perform various office duties and attend to donations.

Initial Impact

  • Family Tree HFS will have the necessary support to ensure effective crisis intervention.

Sustained Outcome

  • Human Services/Social Work Interns will demonstrate the value of effective volunteer engagement and attract additional volunteers that can help build Family Tree’s capacity.
  • This role will help HFS staff to fulfill strategic priorities.

Training & Support

  • We ask each volunteer to attend the following trainings led by Family Tree experts:
    Volunteer Orientation, Domestic Violence Symposium and Homelessness 101.
  • Human Services/Social Work interns will have additional training from staff.


Human Services/Social Work Interns are expected to be available for 6 months to 1 year.  The weekly commitment would include a minimum of 8 hours during weekday business hours (M-F, 9am-4:30pm).


  • Completion of volunteer orientation and approved background check.
  • Commitment to the mission, values and philosophy of Family Tree.
  • Able to work in chaotic environment - patience a must.
  • Willingness to learn and desire to assist people who are in crisis is essential.


  • Becoming part of a team in an employment situation.
  • Work experience to enhance the strength of your resume.
  • Becoming part of the Family Tree team, providing solutions for families in crisis to become safe, strong and self-reliant.
  • Hands on experience working in the human service field.
  • Enhancement of the skills of interviewing, crisis management, case management and knowledge base of resources in the Denver metro area.
  • Opportunity to participate and be active with a dynamic team of social service providers.
  • Work experience to enhance the strength of your resume.
  • On-going support, supervision and recognition.
  • Opportunity to be considered for employment with Family Tree.

Getting Started

  • If you are interested in this position, please send your resume and brief cover letter to Erika Nelson, Director of Volunteer Services at  For further questions, please don’t hesitate to contact the Volunteer Liaison of this program: Kim Silvernail at or (303) 467-2604.